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PRESS RELEASE RELEASE DATE: JANUARY 12, 1998 For Further Information Contact: Edward How, 703/293/1413 U.S. Inspect Enters Six-Year Services Provider Agreement With Cendant Mobility Services Corporation FAIRFAX, VA - U.S. Inspect, Inc. today announced that it has entered into a six-year agreement with Cendant Mobility Services Corporation (Cendant Mobility) to provide inspection services on an exclusive and preferred basis. Under the agreement, U.S. Inspect will provide all home inspection, radon testing, pest inspection, radon warranty plan, and specialty inspection orders placed by Cendant Mobility in the servicing of its corporate customers. Cendant Mobility, a subsidiary of Cendant Corporation, is the leading provider of relocation services to Fortune 500 corporations and other business customers throughout the world. "U.S. Inspect has an outstanding reputation for quality, customer service and integrity," stated John L. Heithaus, Cendant Mobility Vice President of Supplier Alliances. "We have utilized their services for eight years with positive results. We are enthusiastic about this expanded relationship and believe that this agreement will add value to our many customers." Heithaus added, "While the inspection industry is admittedly a contentious and tough industry to manage, the team at U.S. Inspect has leveraged their process management skills to reduce cycle time and cut direct costs, increase client satisfaction, introduce cutting edge technologies and develop solid working relationships with Cendant Mobility's operations personnel." U.S. Inspect Chairman and Chief Executive Officer Keith S. Fimian said the hard work, dedication, and professionalism of the consultants that comprise U.S. Inspect's national supplier network was an important factor in Cendant Mobility's decision to select U.S. Inspect. "It was clear from the outset of our discussions with Cendant Mobility that their priority was to work with a company where the commitment to quality, service, and customer satisfaction was evident from top to bottom," Fimian said. Fimian added, "Cendant Mobility recognized that the consultants in the field leave a lasting impression on the people who receive inspection services - their customers. Our diligence in building meaningful relationships with our employee and subcontractor consultants has helped us to earn our reputation as the quality and service leaders in our industry. Cendant Mobility knew this and it made a difference." Fimian said U.S. Inspect's superior technical orientation and leadership position in developing and introducing innovative products and services to the market were also important factors in Cendant Mobility's decision. Cendant Mobility is the world's largest relocation company and a recognized leader in all market segments it serves, including corporate and government relocation, global assignment and consulting services, affinity programs, and asset management services. Cendant Mobility has more than 1,700 clients and assisted nearly 100,000 transferring employees in 1997. Globally, Cendant Mobility assists more than 15,000 international transferees in 92 countries and 300 destination cities. * * * * * * * * * * * * * * U.S. Inspect, Inc. is the nation's leading provider of inspection services. The company operates in three principal segments - Residential Retail, Corporate Relocation, and Community & Commercial Services - providing customers and clients with nationwide coverage for more than 50 inspection types, including general home, termite, radon, structural, private well and septic systems, pool/hot tub, replacement reserve studies and other specialty inspection services. The U.S. Inspect network is comprised of more than 6,000 employee field consultants and independent supplier contractors who possess the kind of on-site professionalism and technical proficiency sought by homebuyers and sellers, corporate relocation professionals, community and planned unit development professionals, and commercial property owners in communities throughout the country. From headquarter offices in the suburbs of Washington, D.C., U.S. Inspect annually produces more than 100,000 inspection reports for clients involved in all facets of the real estate business.
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